Privacy Policy Frequently Asked
We collect your full name, email address, phone number, date of birth, and country of residence to verify your identity and set up your account. During your first deposit via DANA, OVO, GoPay or QRIS, we also record payment details and confirm your banking information for withdrawal processing.
After account closure, we retain your data for 12 months to process final withdrawals and settle any outstanding transactions. After that period, personal information is deleted unless local law or payment regulations require us to keep it longer.
Yes. Contact our support team via live chat or email and request a data export. We'll provide your account details, transaction history and personal information in a readable format within 10 business days.
No. We share data only with payment processors (to clear DANA, OVO, GoPay and QRIS deposits), fraud-prevention services, and authorities where local law permits. We never sell or share your information with marketing agencies or data brokers.
All payment data is encrypted with SSL technology, the same standard used by banks. Your DANA, OVO, GoPay or QRIS details are never stored on our servers in readable form; payment processors handle the transaction securely and we store only a confirmation record.
Change your password immediately in your account settings, then contact live chat or email support. We'll review your login history, verify your identity with a security question, and help you secure your account if there's suspicious activity.
Yes. We use cookies to remember your login, language preference and gaming history. Cookies help us prevent fraud and improve your experience. You can manage cookie settings in your browser; blocking them may affect site functionality.
